Refund policy

Return Policy

We want to make sure you’re 100% satisfied! If you’re not happy with your purchase, it may be returned within 14 days of the date you received the order for a full refund. Kindly email us with the reason and item(s) you’ll be returning. For a complete refund, excluding shipping charges, item(s) must be unused, unwashed, tags attached, and in original saleable condition and packaging.

Please note that if you qualified for free shipping and you are returning that item, the credit amount you will receive back will be the price of the product(s) less the initial shipping charges. What does this mean? If you ordered a t-shirt for $36 and received free shipping and you are returning that item, your form of payment will be credited approximately $31.40, which would be the cost of the item less our initial shipping charge that we covered.

Gifts may be returned for a credit back to purchaser's credit card within 14 days of the date you received the order. We do not accept returns or exchanges on sale and/or clearance items.

Please include a copy of the original sales receipt and/or packing slip with your return, we will need this information to process your return or exchange.

We take great care in packaging your shipment, but occasionally items are damaged in transit or a flaw was overlooked before we shipped it. Should you receive an item that is flawed, please contact us immediately so that we may arrange for replacement and return shipping of damaged/flawed items.

Shipping Your return
It is always best to send your package back in a method that is trackable or insured. We cannot be responsible for lost or damaged return packages. Returns and/or exchanges are processed within 5 days of the date we receive the item(s). A credit or shipment notification email will be sent to the email address on file at the time the credit or exchange is processed.

Returns should be sent to:
Sol Baby
Attn: Returns Dept.
124 Pier Ave.
Hermosa Beach, CA 90254


Canceling an Order

If you need to change or cancel your order, please email us right away. We process orders in 1-2 business days and every effort will be made to accommodate your request. You may also reach us by phone at 310-318-3960.